Terms and Conditions and Site Rules – Stellplatz Liberec | Karavan LBC

Effective from 01 January 2026

1. Operator

Stellplatz Liberec | Karavan LBC is operated by:

Radek Němeček
Company ID No.: 09849734
Registered address: Kamenné Zboží 122, 288 02 Kamenné Zboží, Czech Republic
Email: nemecek@stellplatz-liberec.cz
Telephone: +420 732 664 955

2. Services provided

The Operator provides:

1. short-term parking of a motorhome or a car and caravan for a recreational stay (the “Recreational Stay”);
2. short-term parking of a passenger car, commercial vehicle, caravan, trailer or another vehicle approved in advance, without any person staying on the Site (the “Vehicle Parking”).

Stellplatz Liberec is a small, self-service private stopover. It is not a conventional campsite and there are no toilets or showers on the Site.

The particular vehicle, dates, price, scope of services and any access arrangements are agreed when the booking is confirmed.

3. Booking and conclusion of the contract

The availability calendar on the website is for guidance only. A booking becomes binding only after it has been confirmed by the Operator.

For bookings made through the Bezkempu platform, payment, amendments and cancellations are also governed by the platform’s terms and conditions. These Terms and Conditions continue to apply to the operation and use of the Site.

For a direct booking, the price and payment details are provided when the dates are confirmed. Unless agreed otherwise, the Recreational Stay or Vehicle Parking must be paid for before the service begins. By submitting or paying for a booking, the Customer confirms that they have read and accepted these Terms and Conditions.

4. Price and payment

The price of a Recreational Stay is governed by the current price list published on the website. Any municipal visitor’s tax may be charged separately in accordance with the current rules of the City of Liberec.

The price of Vehicle Parking is agreed individually according to the type of vehicle and the parking period.

Direct bookings are paid by bank transfer or, if agreed in advance, in cash in Czech koruna or euros.

5. Cancellation of a direct booking

Unless agreed otherwise, the following cancellation terms apply:

• cancellation at least 7 days before the service is due to begin: no cancellation charge;
• cancellation 2–6 days before the service is due to begin: a cancellation charge of 50% of the agreed price;
• cancellation less than 48 hours before the service is due to begin, or failure to arrive: a cancellation charge of 100% of the agreed price.

The time at which the cancellation notice is received by the Operator is decisive. If a service that has already begun is ended early, the Customer is not automatically entitled to a refund for the unused part of the service.

If the Operator cancels the service, all payments received for the part of the service that has not been provided will be refunded to the Customer.

6. Consumer right of withdrawal

For a Recreational Stay provided on specified dates, the Consumer does not have a statutory right to withdraw from the contract within 14 days.

Where Vehicle Parking is arranged remotely, a Consumer may have the right to withdraw from the contract within 14 days of its conclusion. If the service is to begin before this period expires, it may be started at the Consumer’s express request. If the Consumer withdraws after the service has begun, they must pay a proportionate part of the price for the service already provided. Once the service has been provided in full, the right of withdrawal expires if the Consumer expressly agreed in advance to early performance and was informed that the right would consequently expire.

Consumer rights do not apply to a person entering into the contract as a business or legal entity in connection with their business activities.

7. Arrival, departure and access

For a Recreational Stay, arrival is possible from 2:00 p.m. and departure must take place by 1:00 p.m., unless agreed otherwise. The Guest will receive the precise location, arrival instructions and access details after the booking has been confirmed.

For Vehicle Parking, the dates and times for delivering and collecting the vehicle, together with any arrangements for access to it, are agreed individually.

The Customer is responsible for assessing the dimensions of their vehicle or combination and for ensuring safe passage along the access road and through the entrance to the Site.

8. Parked vehicles and their security

The Customer parks and secures the vehicle or trailer. The Operator does not take possession of the keys, does not move the vehicle and does not accept the vehicle or its contents for safekeeping.

The Customer must properly lock the vehicle, secure it against unintended movement and remove any valuables left in plain sight. The vehicle must not be in a condition that could cause damage, fire, leakage of operating fluids or danger to persons or property.

During Vehicle Parking, the vehicle may not be used for accommodation without prior agreement. Repairs may not be carried out, operating fluids may not be discharged, and dangerous, explosive, highly flammable or unlawful items may not be stored in the vehicle.

The Customer may, at their own expense, additionally secure the gate with their own chain and lock. The Customer does so voluntarily and at their own risk. The chain and lock must not damage the gate, fencing or any other equipment belonging to the Operator. The Customer must remove their additional security no later than at the end of the rental period.

Use of the Customer’s own lock does not turn the Site into a guarded car park and does not make the Operator liable for the parked vehicle or its contents.

9. Liability for vehicles and property

The Site is not a guarded car park. The Operator does not provide continuous security or a safekeeping service. The Customer leaves the vehicle, its equipment, cargo and any other property on the Site at their own risk.

In particular, the Operator is not liable for theft or damage caused by a third party, vandalism, another Customer, an animal, weather conditions, falling branches or another event that the Operator could not reasonably control. This does not affect any liability of the Operator that cannot be excluded under applicable law.

The Customer is liable for damage caused by them, any person for whom they are responsible, their animal, vehicle or cargo, the technical condition of the vehicle or inadequate securing of the vehicle. Any damage, fault or exceptional incident must be reported to the Operator without undue delay.

10. CCTV system

Part of the outdoor area and the entrance are monitored by a CCTV system that records footage. The processing is based on the Operator’s legitimate interest in protecting persons and property and investigating exceptional incidents.

The CCTV system does not constitute continuous guarding of vehicles or other property. Recordings are normally retained for no longer than 72 hours. If a recording captures an exceptional incident, the relevant section may be retained for as long as is necessary to resolve the incident and may be disclosed to the Police of the Czech Republic, an insurance company or another authorised recipient.

The controller of the CCTV recordings is the Operator identified in Section 1. The Customer may exercise their rights concerning the processing of personal data by using the contact details stated above. Further information is available on the Privacy Policy page of the website.

11. Use of facilities

The Customer must use all facilities carefully and only for their intended purpose.

• Water must not be left running unattended. The Customer must close the tap properly after every use.
• Grey water and the contents of a chemical toilet may only be discharged into the designated disposal points.
• The electrical connection is intended for the normal operation of a motorhome or caravan. Electric heating, fan heaters, electric vehicle charging and other high-consumption appliances may only be used with the Operator’s prior consent.
• An interruption to Wi-Fi, electricity or water caused by a fault, weather conditions or a public utility outage does not automatically give rise to a claim for damages.

12. Site rules

The Customer must keep the Site tidy and respect the peaceful surroundings. Quiet hours are from 10:00 p.m. to 6:00 a.m. Loud music, parties and other disruptive behaviour are not permitted.

Fires may only be lit in the designated firepit where weather conditions and current restrictions allow. A fire must never be left unattended and must be fully extinguished before leaving it.

Children must be supervised by an adult. Animals must remain under their owner’s control and must not disturb the surrounding area or cause damage. The fencing does not guarantee that a child or animal cannot leave the Site.

Waste must be placed only in designated areas or taken away. Polluting the Site, interfering with technical equipment without permission or discharging wastewater anywhere other than at the designated disposal points is prohibited.

13. Breach of these Terms and Conditions

In the event of a serious or repeated breach of these Terms and Conditions, the Operator may terminate the service and require the Customer to leave the Site or remove the vehicle without delay. This does not affect the Operator’s right to recover the agreed price, compensation for damage or any reasonably incurred costs.

14. Complaints and dispute resolution

Any shortcomings must be reported by the Customer without undue delay so that the Operator has an opportunity to remedy them. Complaints may be submitted using the contact details given in Section 1.

In the event of a consumer dispute, the Consumer may contact the Czech Trade Inspection Authority, Štěpánská 796/44, 110 00 Prague 1, Czech Republic, website: https://www.coi.cz. Legal relations are governed by the laws of the Czech Republic.

15. Final provisions

These Terms and Conditions form part of the contract between the Operator and the Customer. Any individual arrangement stated in the booking confirmation takes precedence over these Terms and Conditions.

The Operator may reasonably amend these Terms and Conditions. The version in force when a particular booking is confirmed applies to that booking.